Phantom Fall Fest Bag Policy
Bags that are larger than 8” X 5” X 2” will not be permitted into the park with the exception of bags needed for childcare supplies and medical bags.
Summer Bag Policy
Bags that are larger than 15” X 15” X 15” will not be permitted into the park with the exception of bags needed for childcare supplies and medical bags.
Lake Compounce allows one soft-sided cooler 12”x12”x12” into the park. All food and beverages must fit within the cooler. No alcohol or glass containers will be permitted. Hard-sided coolers are not allowed into Lake Compounce.
Lake Compounce is continually looking for opportunities to give back. If you’d like to be considered for a charitable donation, please visit our contact us page and fill out the charitable donation form. Please take note that the submission of a request does not automatically guarantee eligibility.
For the comfort and safety of all of our guests, we require that smoking be done only in our designated smoking areas. The areas are well marked by signage, as well as blue benches and smoker's outposts. We have areas throughout the park and they are denoted on our park maps. Smokers are required to restrict smoking to these areas only. Management reserves the right to ask any guest to leave, without refund, for not complying with this policy.
We kindly ask all guests to adhere to height restrictions, as these are set in place for your safety and the safety of others. All rides and attractions have individual height restrictions which must be met by every guest. There is a sign at the entrance of each ride with the corresponding height requirement. If you need additional information, please don’t hesitate to ask the attendant for assistance.
- Rides which do not operate in LIGHT RAIN: Ferris Wheel, Rev-O-Lution, and Pirate Ship
- Rides which do not operate in HEAVY RAIN: Ferris Wheel, Rev-O-Lution, American Flyers, Compounce Railway, Kiddie Coaster, Sky Coaster, Down Time, Zoomers Gas N' Go, Pirate Ship, Croc-O-Nile, Bayou Bay, Anchor Bay and the Lake.
- Most rides do not operate when there is LIGHTNING, however the following rides DO: Carousel, Ghost Hunt, and Little Critters
- Rainy Day Guarantee: If the park closes due to weather, stop by Guest Relations as you exit and present your ticket stub or online order confirmation and we'll give you a free ticket to return another day. Weather Guarantee tickets will only be issued within 2 days of your original visit and cannot be claimed after.
Lockers are located between Lake Compounce Railway and the entrance to Crocodile Cove Water Park. Lockers are available to rent on a first-come, first-served basis, using the self-service kiosks located by the lockers.
Prices:
Regular Locker: $15.00
Large Locker: $27.00
For your safety and the safety of others around you, Lake Compounce does not permit loose articles to be taken on rides. This includes cameras, cell phones, sun glasses, baseball hats, etc. Any head wraps or scarves must be secured or tucked in and have no loose ends. Lake Compounce is NOT responsible for retrieving any articles that may have fallen during a ride. Should you lose an article, DO NOT attempt to retrieve the article yourself. Notify the ride attendant and they will direct you to guest relations where you may report the loss. If after the park closes, the item is found, you then will be notified.
All major credit and debit cards are accepted for online transactions. While at Lake Compounce, all major credit and debit cards, Visa, Mastercard, Discover, and American Express, as well as mobile device payment methods, Apple Pay and Google Pay, are accepted for parking, admission, food & beverage, and retail transactions. Prepaid gift cards from major credit card providers, Visa, Mastercard, and American Express, are also accepted. A photo ID is required for all credit card payments. Cash and checks are not accepted.
Cash-to-card machines are available at various locations in the park, where guests can insert cash and receive a loaded Mastercard gift card in return. These cards are also valid for use outside of the park wherever Mastercard is accepted.
Lake Compounce Campground offers overnight accommodations for visitors beginning early May. Located on Lake Compounce property, Lake Compounce Campground offers four types of accommodations; 1 and 2 bedroom cabins, cub huts, and sites for RVs and tent camping. Visit lakecompounce.com/camp for more information.
Parking is available for guests on a daily basis for a nominal fee, either paid in advance online, or upon arrival at the parking booths. ADA parking spaces are available on a first-come, first-served basis. Platinum and Gold Season Pass Holders receive complimentary parking for the entirety of the season.
Lake Compounce offers Personal Care Assistant tickets for guests with disabilities who won't be able to enjoy the park by themselves. A caretaker or family member can visit the park for free with a PCA ticket. Please visit Guest Relations upon your arrival for assistance.
Picnic facilities in our Lakeside Pavilions are for catered group events only. Please contact the Group Sales Team to inquire about our catered picnics and to reserve our facilities for your group event.
For your safety, shoes, shirts, and non-bathsuit bottoms are required to be worn at all times inside the park, with the exception of while inside Crocodile Cove Water Park, where proper swim attire is required. When exiting Crocodile Cove Water Park, shoes, shirts, and non-swimsuit bottoms should be put on and stay on until returning to the water park. Those who do not adhere to this policy are subject to removal from Lake Compounce property.
The Ride Admission Program is designed with guest safety and the safety of others in mind. Our team at Guest Relations will assess each Guest seeking accommodations using our Ride Admission Safety Questionnaire based on their individual abilities, ride dynamics, ride restraint systems, and manufacturer requirements to determine which rides they can safely enjoy. Guests will be given a ride accessibility questionnaire to complete to assist us with our assessment. Once completed, guests will receive a list of rides that they may safely enjoy.
We offer an alternative access program that, if a guest qualifies, will allow them to use the accessible (ADA) entrance of the ride when applicable. The staff at Guest Relations will ask a series of questions to see if the guest qualifies for this program. If they qualify the guest will receive a Ride Accessibility Pass, allowing them utilize the ADA entrance for the rides. In most, but not all, cases this is the exit of the ride. Please wait until instructed by a Ride Operator to begin boarding.
Ride Accessibility Pass forms are required to be shown when boarding the ride.
State law requires patrons to obey all posted signs, warnings and instructions and to behave in a manner that will not cause or contribute to the injury of themselves or others. Injured patrons or their adult guardians must report all injuries to First Aid before leaving. Disorderly conduct is punishable by up to a five hundred dollar fine and up to three months imprisonment. CT Public Act No. 07-246
Strollers are available for rent at the Guest Experience Center for $16 per day for a single stroller and $18 for a double stroller. There are a limited number of strollers, available on a first-come, first-served basis.
On December 19, 2008 the Virginia Graeme Baker Pool & Spa Safety Act went into effect. This law requires VGB compliant pool drain grates. We are VGB compliant but please note in some applications these grates have a raised profile off the floor as mandated by the law.
A limited number of wheelchairs are available for rent at the Guest Experience Center for $16. Guests are required to leave a valid state issued form of identification (ex: driver's license) with the Guest Experience Center at the time of rental.
Lake Compounce is inclusive and accessible for guests with disabilities or with wheelchairs. A number of our rides and attractions are wheelchair accessible, including: American Flyers, Boulder Dash, Carousel, Down Time, Ferris Wheel, Ghost Hunt, all Circus World (Kiddie Land) rides, Pirate Ship, Saw Mill Plunge, Thunder N' Lightning, Thunder Rapids, Compounce Railway, Twister, Wave Pools, Wave Swinger, Wildcat, Zoomerang, and Zoomers Gas N' Go.